Nicole Hemenway
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Recent activity by Nicole Hemenway-
How do I request a refund?
Your satisfaction is 100% guaranteed or your money back. We are a small, family-owned business committed to serving every single family who uses our app to capture their stories. If you are for wha...
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How can I download my stories?
You can download any story that you create in Capsle Stories directly to your own device at any time.Downloading a single storyOpen the Capsle Stories app and navigate to the video or text story y...
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What is a Capsle Stories "Family Pack" and is it right for my family?
A Capsle Stories "Family Pack"—only $40 per year—includes a Capsle Stories membership for you and three (3) Gift Memberships for you to give to any loved one whose stories you'd love to record, cap...
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A family member just sent me a video through the app. Can I download their video to my cell phone?
No, you cannot download other users' stories (video or text) to your own device. Safety and trust are our among highest priorities. To keep our users' data private and secure, only the user who rec...
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Can I buy additional Gift Memberships?
Yes, you can buy additional Gift Memberships as one-time in-app purchases in Account Settings. One-year Gift Memberships can be purchased for the following prices: 1 Gift Membership for $15 ($15 pe...
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How do Gift Memberships work?
Gift Memberships include all of the benefits of Premium Membership, except that they are completely free of cost to the recipient and they do not come with additional free Gift Memberships that can...
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How much does a Capsle Stories Membership cost?
$15 per year, billed annually. When you sign up for Premium, you will automatically be issued a 14-day Free Trial leading up to your 1-year subscription. You will not be billed at all if you cancel...
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What's included with a Premium Membership?
With an annual Premium Membership, you can: Record and store unlimited videos with our secure cloud storage. And, the more answers you record, the more personalized the questions in your question ...
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What is a Connection Request?
A Connection Request is an invitation to formally connect on Capsle Stories. When you are connected with someone on Capsle Stories, you can view, comment on, and like each other's videos and you ca...
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Do I need an internet connection to use the app?
Yes, you need an internet connection to download the app, create an account, and upload, view, or interact with stories.